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Business Support, Administration & Financial Services

 

I provide a powerful blend of business administration, financial management, operational expertise and technical problem-solving - helping organisations, charities, entrepreneurs and growing businesses streamline operations, improve productivity and build more efficient ways of working.

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With more than 30 years of professional experience across corporate, charity and entrepreneurial environments, I've worked in roles including Office Manager, Management Accountant, Assistant Accountant, Project Manager, Business Systems Consultant and IT Manager. This broad background gives me a unique understanding of how every part of a business fits together - from finance and administration to technology, people and processes.

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Whether you need day-to-day business support, financial administration, improved systems, project coordination or help implementing new digital tools, I provide practical, tailored solutions that reduce workload, improve efficiency and support long-term growth.

Unlike specialists who focus on a single area, I bring experience across administration, finance, operations and technology, allowing me to identify opportunities, solve problems and deliver solutions that work across your entire business.

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What I Can Do For Your Business

 

Administrative & Business Support

 

I provide professional administrative and business support to help organisations operate more efficiently. With over 30 years' experience in office management, business administration and corporate environments, I deliver accurate, reliable support that allows businesses to focus on what they do best.

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Services include document preparation and formatting, report creation, data entry and database management, proofreading and quality assurance, spreadsheet development, CRM administration, diary and email management, HR and recruitment administration, and general office support. I am highly proficient in Microsoft 365, including Word, Excel, Outlook, PowerPoint and Publisher, together with a wide range of business software and cloud-based systems.

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Having worked as an Office Manager, Management Accountant, Assistant Accountant, IT Manager and Business Systems Consultant, I understand how business operations fit together. This enables me to provide support that goes beyond administration - identifying efficiencies, improving processes and helping businesses work smarter.

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Whether you require regular administrative assistance, project support or occasional business services, I provide flexible, professional support tailored to your organisation's needs.

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From £30 per hour

Hourly and flexible support packages available

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Financial Management & Bookkeeping

 

I provide practical, accurate financial management support to help businesses stay organised, compliant and in control of their finances.

 

Drawing on extensive experience as both a Management Accountant and Assistant Accountant, I understand the financial information businesses need to make informed decisions and maintain healthy cash flow.

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Services include bookkeeping, sales and purchase ledger management, accounts payable and receivable, bank reconciliations, invoice processing, credit control, budgeting, forecasting, cash flow monitoring, management accounts, financial reporting and year-end preparation.

 

I am highly experienced in Sage 50 Accounts and Microsoft Excel, enabling me to produce accurate financial records, meaningful reports and reliable business insights.

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Whether you need ongoing bookkeeping support, assistance with management accounts, help preparing for your accountant or temporary cover during busy periods, I provide a professional, confidential and dependable service tailored to your business.

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From £35 per hour

Non-regulated bookkeeping & financial support

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Project, IT & Business Systems Management

 

I provide end-to-end project and IT management services, helping organisations successfully plan, deliver and support business-critical projects and technology. With over 30 years' experience managing business systems, IT infrastructure and operational projects, I combine technical expertise with a strong understanding of business requirements.

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Services include project planning, scheduling, resource management, budgeting, risk assessment, stakeholder communication and project delivery. I also support IT infrastructure, software implementation, database management, server administration, system upgrades, hardware procurement, troubleshooting and ongoing technical support. My experience spans corporate, charity and small business environments, enabling me to adapt to organisations of all sizes.

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Having worked as an IT Manager, Project Manager and Business Systems Consultant, I understand how technology should support business objectives. I focus on delivering practical, reliable solutions that improve efficiency, minimise disruption and provide lasting value.

Whether you're implementing new software, upgrading existing systems, managing a business project or simply need experienced technical support, I provide flexible, professional services tailored to your organisation's needs.

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From £40 per hour

Flexible project and IT management support available

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Business team working on systems, processes and workflow optimisation to improve operations
Business team working on systems, processes and workflow optimisation to improve operations
Business team working on systems, processes and workflow optimisation to improve operations

 

Business Systems & Process Optimisation

 

I help businesses improve efficiency by reviewing existing workflows, identifying bottlenecks and implementing smarter ways of working. Drawing on over 30 years of experience in business operations, finance, IT and systems management, I design practical solutions that streamline day-to-day activities, reduce manual tasks and support sustainable business growth.

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Services include workflow analysis, business process reviews, CRM implementation and optimisation, systems integration, automation of repetitive tasks, documentation of procedures, database management, reporting improvements and the development of efficient administrative processes. I work with organisations to eliminate duplication, improve collaboration between departments and ensure that technology supports the way people actually work.

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As an experienced Business Systems Consultant, I combine operational knowledge with technical expertise to recommend and implement solutions that are practical, cost-effective and scalable. Whether you're introducing new software, improving existing processes or looking to automate routine tasks using modern digital tools and AI, I can help your business become more efficient, productive and resilient.

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From £55 per hour

Business systems consultancy, workflow optimisation, automation and process improvement designed to save time, reduce costs and support business growth.

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Business & Digital Skills Training

 

I deliver practical, engaging staff training designed to improve confidence, productivity and day-to-day efficiency. With over 30 years' experience in business, finance and IT, I provide hands-on training that equips employees with the knowledge and skills they need to work more effectively and make better use of modern business technology.

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Training can be tailored to your organisation and covers Microsoft 365 applications, including Word, Excel, Outlook, PowerPoint and Teams, together with Google Workspace, business software, CRM systems, digital workflows, file management, email and diary management, administrative best practices and basic bookkeeping procedures. I also provide training in AI for business, helping staff understand how tools such as ChatGPT can automate routine tasks, improve productivity and support better decision-making.

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Additional training is available in cyber security awareness, GDPR and data protection, remote working best practices, digital organisation, business systems, process improvement and software adoption. Sessions are designed for users of all abilities and can be delivered on-site or remotely, with content tailored to your organisation's systems, objectives and staff experience.

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Whether you're onboarding new employees, introducing new software or helping existing staff develop their digital skills, I deliver practical training that produces immediate improvements in confidence, efficiency and workplace performance.

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From £75 per hour

Half-day and full-day sessions available

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Technical Skills & Business Software Expertise

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I bring a broad combination of technical, software and business systems expertise developed over more than 30 years working across corporate, charity and entrepreneurial environments. My experience enables me to bridge the gap between technology and business operations, helping organisations choose, implement and use the right tools to improve efficiency and productivity.

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I have advanced knowledge of Microsoft 365, including Word, Excel, Outlook, PowerPoint, Access and Publisher, together with Google Workspace, Sage 50 Accounts and a wide range of CRM, accounting and business management systems. My technical background also includes website development using HTML, CSS and JavaScript, Python programming, SQL databases, systems integration, automation, AI technologies, networking and server administration.

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Alongside my business systems expertise, I am experienced in digital marketing platforms, Canva and Adobe Creative Cloud, content management systems, cloud-based collaboration tools and cybersecurity best practices. I also hold CompTIA Network+ certification, providing a solid understanding of computer networks, infrastructure and IT support.

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Whether you need technical troubleshooting, software implementation, systems integration, automation, website support or advice on selecting the right business technology, I provide practical solutions that help organisations work smarter and make better use of their digital tools.

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All prices are indicative and may vary depending on the scope, complexity and duration of the work.

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Business team working on systems, processes and workflow optimisation to improve operations
Business team working on systems, processes and workflow optimisation to improve operations
Business team working on systems, processes and workflow optimisation to improve operations
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